Professionals are not necessarily created equal in many fields, and the realm of swimming pool design and construction is a good example. Pool builders can come in a wide range of quality levels – how do you find a reliable pool builder for your swimming pool needs in Utah?
At Packman’s Pools, we’re proud to serve as one of Salt Lake City and Utah’s top custom pool builders, providing clients around the state with high-quality pool design and swimming pool construction services for years. What should you be looking for in a reliable pool builder? Here are some examples of key qualities to be on the hunt for as you compare your options.

Licensure and Insurance
First and foremost, before you proceed one step further with any pool builder, ensure they hold proper licensure and insurance to operate in your area. This is a basic expectation for any reputable and trustworthy pool builder – if yours cannot provide proof of these documents, it’s time to move on to another option.
This is because licensure and insurance provide you with important forms of protection. Licensing tells you that the pool builder has met all necessary requirements for competency and safety, while insurance protects both parties in case of any accidents or damages during construction.
Experience and Expertise
While every pool builder has to start somewhere, there’s no denying the value of experience and expertise when it comes to something as complex as pool design and construction. Those with years of experience under their belt will have a better understanding of various pool styles, materials, features, and potential issues that may arise during the process.
At Packman’s Pools, our team has over 20 years of combined experience in the industry, giving us the knowledge and skills to handle any type of custom pool project with expertise and efficiency. We also offer a wide range of pool services to meet all of our clients’ needs.
Client Reviews and References
Looking at reviews and speaking with past clients is an essential step in finding a reliable pool builder. This will give you insight into their communication, workmanship, timeliness, and overall satisfaction with the final product. Don’t be afraid to ask for references from previous projects – a reputable pool builder will have no problem providing these.
Works With Your Desired Material(s)
It’s also important to find a pool builder who can work with the materials you desire for your pool. This could be concrete, fiberglass, vinyl, or other options – ensure that the company has experience and expertise in handling your preferred material(s).
Not all pool contractors necessarily handle all materials, so be sure to ask about this before moving forward with any agreements. At Packman’s Pools, we have experience working with a variety of materials and can help you determine the best option for your specific needs and budget.
Excellent Communication Skills
Excellent communication skills are crucial in any successful pool building project. The pool builder should be transparent and open about timelines, costs, and any potential issues that may arise. They should also be easily reachable for any questions or concerns you may have.
At Packman’s Pools, we prioritize clear communication with our clients throughout every step of the process. We will work closely with you to ensure your vision is brought to life in a timely and efficient manner.
Warranty and Support
For any major construction project, a warranty is essential. A reliable pool builder should offer a warranty for their work and materials used – this will give you peace of mind that if any issues arise after completion, they will be addressed promptly and effectively.
In addition to a warranty, it’s also important to consider the level of ongoing support the pool builder offers. Even after your pool is complete, you may need assistance with maintenance or repairs – a reputable pool builder will be there for you every step of the way.
Pricing and Contract Factors
Naturally, cost is an important consideration when choosing a pool builder. Be sure to obtain quotes from multiple companies and compare them carefully. Keep in mind that the cheapest option may not always be the best – look for a balance of quality and affordability.
Additionally, ensure that all terms and conditions are clearly laid out in the contract before any work begins. This includes timelines, costs, materials used, and any other important details. A trustworthy pool builder will have a clear and comprehensive contract that both parties agree upon.
Finding a reliable pool builder in Utah requires careful consideration and research. Take the time to evaluate each potential candidate based on their licensure, experience, reviews, materials used, communication skills, warranty and support offerings, pricing, and contract terms. By doing so, you can have peace of mind knowing that your custom pool project will be in good hands.
At Packman’s Pools, we strive to meet and exceed all of these qualities for our clients around SLC and other parts of Utah, and we look forward to helping you bring your dream pool to life. Don’t hesitate, contact us today for a consultation!